Frequently Asked Questions

Yes, a PDF receipt is included with every order.

If you require the billing address to be modified, please contact customer services at [email protected].

VAT receipts can be provided on request.

You can get a free quote and turnaround from our order page by inputting your word count. You do not have to upload your document or fill out any other details to get a quote.

We operate flat-rate prices based on the word count and turnaround time. Be assured that we do not charge extra fees for ESL (English as a second language) clients or for dyslexic clients.

Our competitive rates start from £12.90/€16.00/$18 per 1,000 words (+20% VAT for UK customers).

We use PayPal for all of our website transactions.

PayPal accepts all credit/debit cards and does NOT require registration. It is the internet’s leading payment gateway and highly secure.

Bank transfers can be arranged upon request.

The ordering process is simple and secure:

• Upload your document via the order form.
• Specify any editing requirements, such as referencing or style guide, in the ‘Notes’ box.
• Submit your payment securely via credit or debit card or PayPal.
  We also accept payment by bank transfers or Western Union upon request.

Yes, you may exclude any sections that you do not want reviewed from the total billable word count. Please specify any sections that you wish to be excluded when you order.