Terms & Conditions

Use of this website: Terms and Conditions

  1. Acceptance of the use of this website’s Terms and Conditions

Your access to and use of this website is subject exclusively to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website.

  1. Advice

The contents of this website does not constitute advice and should not be relied upon in making or refraining from making, any decision.

  1. Change of Use

3.1  change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that QUALITY PROOFREADING shall not be liable to you for any such change or removal and.
3.2  change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.

  1. Viruses/malware

While we utilise antivirus software and endeavour to ensure that any files originating from our website or via email correspondence or any other communications with us are free of known computer viruses, we make no warranty or guarantee that files are virus free.

We strongly encourage that recipients check all e-mails, attachments and other files before accessing them, and any and all risk of virus contamination is the full responsibility of the recipient.

  1. Privacy Policy

We respect the privacy of your personal information. Your personal information will not be passed on to any third parties.

QUALITY PROOFREADING will endeavour to keep all submitted information and files in strict confidentiality. However, there will always be a risk when communicating online therefore the security of your files remains your full responsibility.

  1. Links to Third Party Websites

This Website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.

  1. Copyright

7.1  All copyright, trade marks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to QUALITY PROOFREADING or otherwise used by QUALITY PROOFREADING as permitted by law.
7.2  In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.

  1. Disclaimers and Limitation of Liability

8.1  The Website is provided on an AS IS and AS AVAILABLE basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
8.2  To the extent permitted by law, QUALITY PROOFREADING will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website.
8.3  QUALITY PROOFREADING makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.
8.4  Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of QUALITY PROOFREADING for death or personal injury as a result of the negligence of QUALITY PROOFREADING or that of its employees or agents.

  1. Indemnity

You agree to indemnify and hold QUALITY PROOFREADING and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against QUALITY PROOFREADING arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.

  1. Severance

If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.

  1. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the law of the United Kingdom and you hereby submit to the exclusive jurisdiction of the UK courts.

Conditions of Sale

  1. Modification

We reserve the right to change any part of this agreement without notice and your use of the Website will be deemed as acceptance of this agreement. We advise users to regularly check the Terms and Conditions of this agreement. QUALITY PROOFREADING have complete discretion to modify or remove any part of this site without warning or liability arising from such action.

By purchasing services from QUALITY PROOFREADING you agree to the terms and conditions set forth by this agreement.

  1. Limited Warranty

QUALITY PROOFREADING’s aim is to reduce the number of errors present in your text document. It is unlikely that it will be possible for us to remove all the errors that may be present in your final document. Our editors are human and, as such, are capable of making human errors. By ordering QUALITY PROOFREADING’s services you acknowledge that proofreading is a subjective undertaking and our staff are capable of forming and missing errors.

You accept full responsibility for the use of any version of your proofread document for any purpose (e.g. publishing, submitting, printing etc.). This includes, but is not limited to, any financial, brand and other consequences of those errors.

  1. Limitation of Liability

QUALITY PROOFREADING will under no circumstance be liable for indirect, special, or consequential damages including any loss of business, revenue, customers, or data in relation to your use of the Website or any material returned by us. Nothing within this Agreement will operate to exclude any liability for death or personal injury arising as result of the negligence of QUALITY PROOFREADING, its staff or agents.

If you are dissatisfied with any QUALITY PROOFREADING material, or with any of our terms and conditions, your sole solution is to discontinue using our services. In some circumstances, refunds or partial refunds may be offered but this is at our discretion.

  1. Academic Liability

QUALITY PROOFREADING acknowledges that academic evaluation of work depends on considerations beyond our control. We cannot be held legally or otherwise responsible for disappointing and/or unsatisfactory outcomes of any factor, including the negligence of editors, staff, or claims of such negligence.

  1. Use of the term ‘guarantee’ or ‘guaranteed’

Use of the term ‘guarantee’ or ‘guaranteed’ on this website or in communications with QUALITY PROOFREADING refers to our assurances to deliver certain standards of service based on our own internal evaluations. Our ‘guarantee’, should we decide that we have failed to meet these standards, may be the sum of a partial or full refund at our discretion of the original amount paid by the client to engage the service. Not under any circumstances will the refund of monies be in excess of the original fee paid for the service. Refunds and partial refunds are entirely at our discretion.

  1. Plagiarism and Copyright Infringement

You must acknowledge that it is your sole responsibility to ensure that your work does not breach anti-plagiarism or copyright guidelines.

  1. Purchases/Payments

Payment is to be received in full before any work will commence. Your completed work will be returned to you electronically via e-mail; no hard copies will be posted to you. It is your responsibility to ensure that you provide correct contact details so that we can return your work.

  1. Order completion times/delivery times of service

We reserve the right to extend order turnaround deadlines if the editor believes that the document in question requires ‘above average’ amendments which will require greater time to complete.

In ordering this service you acknowledge that, in rare instances, an order may be delivered later than the scheduled delivery time (also listed as the “return time” or “turnaround time”). In such circumstances, we may offer partial or full refunds but we accept no responsibility for any damages or losses incurred due to a late delivery of your order. We accept no liability for failure to deliver as estimated but may offer partial or full refunds in such instances at our discretion.

Whilst we fully endeavour to meet our stated turnaround times, in some instances this will not be achieved due to various possible factors such as technical failures or personal issues on the part of the working editor. In such instances we may offer partial or full refunds at our discretion, which represents our ‘guarantee’. We accept no liability for failure to deliver as estimated.

  1. Refunds

Refunds and partial refunds in certain circumstances may be offered at our discretion.

If you are not entirely satisfied with good reason, contact [email protected] and refunds, or partial refunds, may be given when a reasonable reason for disappointment is cited.

We reserve the right to be given an opportunity to address any issues you have raised first before refunds will be given if we see fit.


Get in touch

Quality Proofreading
PSUK Communications LTD.
83 Ducie Street, Manchester, Lancashire, M1 2JQ

(+44) 0333 050 4270