Archives: Faqs

Your document will be kept in the strict confidentiality. Only the Client Services Manager and your assigned editor will have access to it. After we have returned your proofread document to you, we will delete all copies from our system automatically after 21 days. Upon request, we can manually delete it immediately.  

Our team is comprised solely of experienced, native English speaking professionals with advanced degrees from leading UK/US universities. Our minimum requirements include: – An advanced degree (including Masters or PhDs) from a leading UK/US university. – 3 years or more of experience in academic proofreading. – An outstanding track-record in an academic discipline, e.g. published articles, […]

We offer a 100% satisfaction guarantee. If for any reason you are dissatisfied with any part of our service, please contact us and we will do our best to swiftly resolve it for you. In the unlikely event that you are unhappy with the service you receive and can cite credible reasons, we will refund you.  

24 hours a day, 365 days a year.

After placing your order, the Editing Manager will assign your document to an experienced editor for review. The editor will highlight the suggested revisions and comments using the ‘Track Changes’ feature in MS Word. If a PDF is submitted, ‘Sticky Notes’ will be used to annotate the text. We return three documents: A ‘Tracked’ document […]

We use PayPal for all of our website transactions. PayPal accepts all credit/debit cards and does NOT require registration. It is the internet’s leading payment gateway and highly secure. Bank transfers can be arranged upon request.

Yes, we can annotate PDFs using ‘Sticky Notes’. However, where possible, we prefer MS Word documents as the tracking and commenting features are superior.

Go to: File > Save as > MS Word Document (DOC).

The ordering process is simple and secure: Upload your document via the order form. Specify any editing requirements, such as referencing or style guide, in the ‘Notes’ box. Submit your payment securely via credit or debit card or PayPal. We also accept payment by bank transfers or Western Union upon request.

Yes, you may exclude any sections that you do not want reviewed from the total billable word count. Please specify any sections that you wish to be excluded when you order.

Get in touch

Quality Proofreading
PSUK Communications LTD.
83 Ducie Street, Manchester, Lancashire, M1 2JQ

E:
info@qualityproofreading.co.uk
T:
(+44) 0333 050 4270