Through our 10+ years of experience, we have developed a clear understanding as to what our clients want from a professional proofreading and editing service, and we have structured our customer experience to comprehensively meet these requirements.
Below are five key features of our service that we believe distinguish us from other editing agencies.
All of our editors are highly experienced native speakers from the UK & Ireland. As minimum criteria, they hold advanced qualifications (such as Master’s Degrees or PhDs) from leading British universities, and at least three years’ experience in professional editing.
We set our prices to be fair and competitive. We are neither the cheapest, nor the most expensive. Our goal is to deliver a quality service at a fair rate to ensure client satisfaction and repeat business.
We have editors available 24/7 to ensure an efficient turnaround time and a punctual delivery within the deadline that has been displayed to you on the order form page. We understand how important deadlines are to our clients and have set-up our service to ensure that it is highly efficient and delivers quality work on-time.
Your document will be kept in the strictest confidence. Only authorised PSUK Communications LTD personnel: the client services manager and your assigned editor, will have access to it. Once we have returned your proofread document to you, our system will automatically delete the file(s) after 21 days. Upon request, we can manually delete them sooner.
Payments are taken via PayPal, which accepts all major credit/debit cards and does not require registration. PayPal is the internet’s most popular payments system and is highly secure.
If you feel, with fair justification, that you are not completely satisfied with the service you receive from us, we will issue a free re-edit and/or a partial or full refund.
The best quality, fairest prices, and a 100% satisfaction guarantee.
Quality Proofreading
PSUK Communications LTD.
83 Ducie Street, Manchester, Lancashire, M1 2JQ
